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'How do I work on TV in no clothes?' : KP unleashes tirade at Emirates for losing his luggaage

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http://www.dailymail.co.uk/news/article-5219397/Kevin-Pietersen-slams-Emirates-losing-luggage.html

England cricketing enigma Kevin Pietersen has had an epic meltdown on Twitter after arriving in Australia without his luggage.

The controversial former test batsman took to social media on Friday morning after Emirates failed to pick him up from his Dubai hotel for his flight, before losing his clothes - just hours before he is due to commentate a Big Bash game.

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">1. YOU FORGET TO PICK ME UP FOR MY FLIGHT. <br>2. YOU’VE JUST LEFT ALL MY LUGGAGE IN DUBAI. <br>How do I work on international TV in a few hours with no clothes? <br>1st Class FULL paying passenger & PLATINUM member. <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> <a href="https://twitter.com/EmiratesSupport?ref_src=twsrc%5Etfw">@EmiratesSupport</a> <a href="https://twitter.com/Busta569?ref_src=twsrc%5Etfw">@Busta569</a> <br>&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;</p>— KP (@KP24) <a href="https://twitter.com/KP24/status/946489052957573120?ref_src=twsrc%5Etfw">December 28, 2017</a></blockquote>
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The controversial former test batsman took to social media on Friday morning after Emirates failed to pick him up from his Dubai hotel for his flight, before losing his clothes

Pietersen described himself as '1st-class full paying customer and PLATINUM member'

Upon landing in Melbourne, Pietersen was incensed to find his belongings had been lost

Pietersen had flown home to Surrey in the UK to spend Christmas with his family, briefly taking time off from playing for the Melbourne Stars and his commentary duties both with Channel 10 for the Big Bash and Channel Nine for the Ashes series.

His flight from London to Dubai had also been delayed, and the 37-year-old was upset he was unable to keep up to date with the action while in the air.

'Why the hell is there no LIVE tv on this 13hr flight?!?! I can't watch @BBL now!' he tweeted Thursday.

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">1. Thanks <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> for waiting for us to connect after our delay. <br>2. Why the hell is there no LIVE tv on this 13hr flight?!?! <br>I can’t watch <a href="https://twitter.com/BBL?ref_src=twsrc%5Etfw">@BBL</a> now!<br>&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;&#55358;&#56620;</p>— KP (@KP24) <a href="https://twitter.com/KP24/status/946275699643633664?ref_src=twsrc%5Etfw">December 28, 2017</a></blockquote>
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Upon landing in Melbourne, Pietersen was incensed to find his belongings had been lost.

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">Right, I’m going shopping on an <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> card. I’ll see you all on the <a href="https://twitter.com/BBL?ref_src=twsrc%5Etfw">@BBL</a> coverage later today...! <br>&#55357;&#56856;</p>— KP (@KP24) <a href="https://twitter.com/KP24/status/946505301104017409?ref_src=twsrc%5Etfw">December 28, 2017</a></blockquote>
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Pietersen, who is a platinum Emirates member, then mocked a follower who seemed upset the airline gave the star cricketer a charge card to buy clothes while they located his luggage.

Daily Mail Australia has contacted Emirates for comment.

Pietersen had flown home to Surrey in the UK to spend Christmas with his family, briefly taking time off from his commentary duties

A follower questioned why Pietersen was given a company charge card to buy new clothes after they lost his luggage

Pietersen mocked the man, reminding him he is a VIP

Pietersen has enjoyed a dramatic shift from infamy and visceral hatred to love and warmth in Australia following the end of his international career.

The controversial batsman was enemy no.1 during his England days because of his arrogant playing style and cocky demeanour.

But that has shifted as he has become a common and entertaining fixture on Australian TV, commentating domestic and international cricket.

Pietersen has also become something of a conservation icon for his tireless efforts against poaching in his country of birth, South Africa.

He has helped fund Ugmanu Lodge, a sanctuary for rhinos, elephants and giraffes overlooking Kruger National Park.

He now plays with a specialised Spartan brand bat with rhinos on it to raise awareness, and has convinced other cricketers to play with rhino symbol stickers.

The Melbourne Stars and Optus will donate 1$ for every person in attendance for their match on January 21 towards saving the endangered creatures.

Read more: http://www.dailymail.co.uk/news/art...ms-Emirates-losing-luggage.html#ixzz52fj7QMuA
 
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Shikhar Dhawan’s family denied to board Emirates Airline flight to South Africa

Shikhar Dhawan hit out at Emirates Airline for not allowing his family to board a flight to South Africa. Dhawan, who is heading to the rainbow nation for an all-format series, was boarding a flight from UAE with his family. However, his wife and children could not board the flight as they did not have “birth certificates and other documents” at the time of departure.

<blockquote class="twitter-tweet" data-partner="tweetdeck"><p lang="en" dir="ltr">1/2.Absolutely unprofessional from <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a>. Was on my way 2 SA with my fam & was told tht my wife and kids can't board the flight from Dubai to SA. Was asked to produce birth certificates & other documents fr my kids at the airport which we obviously didn't have at that moment.</p>— Shikhar Dhawan (@SDhawan25) <a href="https://twitter.com/SDhawan25/status/946660473168154624?ref_src=twsrc%5Etfw">December 29, 2017</a></blockquote>
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<blockquote class="twitter-tweet" data-partner="tweetdeck"><p lang="en" dir="ltr">2/2.They are now at Dubai airport waiting for the documents to arrive. Why didn't <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a> notify about such a situation when we were boarding the plane from Mumbai? One of the emirates' employee was being rude for no reason at all.</p>— Shikhar Dhawan (@SDhawan25) <a href="https://twitter.com/SDhawan25/status/946660632547549189?ref_src=twsrc%5Etfw">December 29, 2017</a></blockquote>
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Dhawan is likely to be rested for the first Test, starting January 5. He was seen limping with his left ankle before team’s departure. KL Rahul will partner Murali Vijay in the opening slot if Dhawan does not recover in time.


https://in.yahoo.com/cricket/news/shikhar-dhawan-family-denied-board-110853801.html


Not a good day for Emirates and Cricketers.
 
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Here's another incident from the same day:

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">1/2.Absolutely unprofessional from <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a>. Was on my way 2 SA with my fam & was told tht my wife and kids can't board the flight from Dubai to SA. Was asked to produce birth certificates & other documents fr my kids at the airport which we obviously didn't have at that moment.</p>— Shikhar Dhawan (@SDhawan25) <a href="https://twitter.com/SDhawan25/status/946660473168154624?ref_src=twsrc%5Etfw">December 29, 2017</a></blockquote>
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Here's another incident from the same day:

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">1/2.Absolutely unprofessional from <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a>. Was on my way 2 SA with my fam & was told tht my wife and kids can't board the flight from Dubai to SA. Was asked to produce birth certificates & other documents fr my kids at the airport which we obviously didn't have at that moment.</p>— Shikhar Dhawan (@SDhawan25) <a href="https://twitter.com/SDhawan25/status/946660473168154624?ref_src=twsrc%5Etfw">December 29, 2017</a></blockquote>
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He should know that you're supposed to travel with passports, can't expect Emirates to let his family on the flight if they don't have the documents that EVERYBODY knows is required.
 
He should know that you're supposed to travel with passports, can't expect Emirates to let his family on the flight if they don't have the documents that EVERYBODY knows is required.

Like duh he had his passport. He didn't have his childrens' birth certificate, however. Apparently all travellers to RSA need them to prevent child trafficking or some such.

So you can claim Dhawan was naive, but even more so were the EK staff at BOM who allowed him to go through to DXB. They should have stopped him in India itself.

Ah well, it's not like he's being picked in the test side in any case.
 
He should know that you're supposed to travel with passports, can't expect Emirates to let his family on the flight if they don't have the documents that EVERYBODY knows is required.

I don’t think it’s common knowledge to show Birth Certificates for travel.
 
Here's another incident from the same day:

<blockquote class="twitter-tweet" data-lang="en"><p lang="en" dir="ltr">1/2.Absolutely unprofessional from <a href="https://twitter.com/emirates?ref_src=twsrc%5Etfw">@emirates</a>. Was on my way 2 SA with my fam & was told tht my wife and kids can't board the flight from Dubai to SA. Was asked to produce birth certificates & other documents fr my kids at the airport which we obviously didn't have at that moment.</p>— Shikhar Dhawan (@SDhawan25) <a href="https://twitter.com/SDhawan25/status/946660473168154624?ref_src=twsrc%5Etfw">December 29, 2017</a></blockquote>
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That's outrageous :facepalm: These people at emirates are dumb.
 
Like duh he had his passport. He didn't have his childrens' birth certificate, however. Apparently all travellers to RSA need them to prevent child trafficking or some such.

So you can claim Dhawan was naive, but even more so were the EK staff at BOM who allowed him to go through to DXB. They should have stopped him in India itself.

Ah well, it's not like he's being picked in the test side in any case.
1. Did he fly from India to Dubai on some other airline and not on Emirates? And was switching to an Emirates flight from Dubai to SA? If so, then Emirates could only check once his family tried to board the Emirates Dubai to SA flight.

2. Even if he had flown from India to Dubai on Emirates, and thus was switching flights in Dubai for the SA leg, why would the boarding staff (for the India to Dubai leg) be checking for documents to other countries? (Assuming these checks were at the boarding gate).
 
1. Did he fly from India to Dubai on some other airline and not on Emirates? And was switching to an Emirates flight from Dubai to SA? If so, then Emirates could only check once his family tried to board the Emirates Dubai to SA flight.

2. Even if he had flown from India to Dubai on Emirates, and thus was switching flights in Dubai for the SA leg, why would the boarding staff (for the India to Dubai leg) be checking for documents to other countries? (Assuming these checks were at the boarding gate).

That's the normal process. I travel to the US from India frequently, and the airline staff always check my passport and confirm that I have the requisite US visa before issuing the boarding passes (even though I am transiting via Dubai / London / Frankfurt).

Expecting to carry kids' birth certificate is a highly unusual ask. I have never been asked to show my son's birth certificate (and why would anyone need to see the birth certificate when the kid's DOB is visible on the passport?) and if RSA does need it, the airline staff should have checked it at the point of origin instead of at the transit point.

Emirates started off great a few years ago, but has gone to the dogs now that they're quite big. I traveled DXB-JFK on their business class recently, and they "forgot" to return my winter coat before landing. I had to remind them to give it to me on the way out. It was 3 degree F outside!
 
Later, Emirates issued a statement, revealing the actual reason why Dhawan was stopped in Dubai.

"We note that the family was not able to continue their journey together as planned. We regret any inconvenience caused. However, since 1 June 2015, according to South African regulations, anyone travelling to the country with a minor under 18 needs to prove parenthood or guardianship – while adults travelling alone with their children need to show that they have the consent of their non-travelling partner. Like all airlines, we must comply with the laws of every country in which we operate and this is a shared responsibility with passengers, who are required to hold valid travel documents for all ountries on their itinerary," the statement read.

http://www.news18.com/cricketnext/n...-lashes-out-at-emirates-airlines-1618635.html
 
1. Did he fly from India to Dubai on some other airline and not on Emirates? And was switching to an Emirates flight from Dubai to SA? If so, then Emirates could only check once his family tried to board the Emirates Dubai to SA flight.

Yes, he flew DEL-DXB-JNB.

2. Even if he had flown from India to Dubai on Emirates, and thus was switching flights in Dubai for the SA leg, why would the boarding staff (for the India to Dubai leg) be checking for documents to other countries? (Assuming these checks were at the boarding gate).

Because that's what airline staff are supposed to do - ensure that you have the paperwork for a smooth passage from origin to destination and - in case of countries that require a transit visa - in between as well.

Considering that this is an airline in which 87% of passengers are transit passengers for whom the UAE doesn't really matter, it should be routine for the airline staff to check their paying customers for documents required by their country of travel. Dhawan was naive, but the Emirates folks didn't do what they say on the tin either.
 
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Yes, he flew DEL-DXB-JNB.



Because that's what airline staff are supposed to do - ensure that you have the paperwork for a smooth passage from origin to destination and - in case of countries that require a transit visa - in between as well.

Considering that this is an airline in which 87% of passengers are transit passengers for whom the UAE doesn't really matter, it should be routine for the airline staff to check their paying customers for documents required by their country of travel. Dhawan was naive, but the Emirates folks didn't do what they say on the tin either.
In the post #10 above, it doesn't appear as if Emirates are accepting the blame for Dhawan's ignorance regarding the South African regulations. Although they say "joint responsibility", they're giving the impression that they did their part by asking for the required documentation.

Now as to to whether this should have been done in Mumbai when checking in, as opposed to in Dubai prior to boarding for the South African flight, Emirates appear to be claiming they did their part by checking at Dubai - no mention of Mumbai.
 
Why would ANY airline EVER accept responsibility?!
 
Why would ANY airline EVER accept responsibility?!
Correct. Ultimately it's the responsibility of the passengers to ensure they have the correct documentation, especially considering that virtually every country has a myriad of different requirements for citizens of any other country, depending upon which country's citizen the passenger is, the type of visa that has been granted to the individual concerned, etc.

Added all together, that'll make many thousands of different combinations, country going to/ country coming from / country citizen of/ type of visa / status of individual/.....etc.
 
Added all together, that'll make many thousands of different combinations, country going to/ country coming from / country citizen of/ type of visa / status of individual/.....etc.

As somebody closely associated with the airline industry, once again I state that it is the airline's responsibility to verify these documents before wheels are up at the origin. The economic incentive for them to do so is that they have to fly the passenger back on their own dime should he be refused entry at the port of call.

While on paper there might be dozens of types of visas, in the global scene it is all fairly templatized and both airline staff and immigration/emigration officers are fairly well versed with who needs what, etc.
 
As somebody closely associated with the airline industry, once again I state that it is the airline's responsibility to verify these documents before wheels are up at the origin. The economic incentive for them to do so is that they have to fly the passenger back on their own dime should he be refused entry at the port of call.

While on paper there might be dozens of types of visas, in the global scene it is all fairly templatized and both airline staff and immigration/emigration officers are fairly well versed with who needs what, etc.
You can state what you like. The flaw in your argument is that if airline staff were 'fairly well versed with who needs what', to the extent you claim, and thus should be checking to ensure that the scenario "should he be refused entry at the port of call" doesn't arise, then there would be no need for immigration checks/procedures to take place at the point of call since, according to your logic, everything should have been checked by the airline staff prior to boarding.

Besides, the Emirates statement in post #10 (which I also mentioned in the post you're quoting from, although you omitted that sentence from the quote) doesn't give the impression it agrees with you.
 
You can state what you like. The flaw in your argument is that if airline staff were 'fairly well versed with who needs what', to the extent you claim, and thus should be checking to ensure that the scenario "should he be refused entry at the port of call" doesn't arise, then there would be no need for immigration checks/procedures to take place at the point of call since, according to your logic, everything should have been checked by the airline staff prior to boarding.

Besides, the Emirates statement in post #10 (which I also mentioned in the post you're quoting from, although you omitted that sentence from the quote) doesn't give the impression it agrees with you.

Typical Yossarian. A one-track record whose only claim for variety is by dispersing long winded sentences with the same ho-hum 'facts' that provide as much additional light on the subject as a firefly in a coal mine. The end result is an open-and-shut thread becoming a mountain out of a molehill. ::J

Here, let me try to do it your way so all is "clear" :

I mentioned that I was associated with the aviation industry - the exemplar of flying planes and travelling passengers - not to sound bossy or authoritative on the subject, but in fact, to give you some context around which I am basing my claims - that of experience and relative proximity to people who do similar work, profiling passengers and verifying whether they can give the all-clear to hand them off to the next set of employees in the terminal.

For starters, airline staff and immigration / emigration officers have mutually exclusive roles even in the domain of checking passenger documents - be they passports, visas, return tickets or other travel documents. The airline staff, standing at the check-in counters, as well as around the boarding gates, are meant to observe whether the passenger in question has the necessary paperwork to proceed with their travel. They do not vouch for such paperwork - by way of documents mentioned above - being legitimate in case the passenger wants to pull a fast one. That is left to the emigration / immigration officer who due to the nature as gate keepers of their respective countries, are trained to possess a keen eye for such things. This is in addition to their roles of eyeballing the passenger to see if anything smells fishy in many other ways (think of a 27-year old labourer from Kerala heading to the Gulf without a return ticket, a woman from Bihar claiming to be married to a man from Tamil Nadu and heading to Singapore - airline staff are not the people for these things as much are emigration officers).

In this case, Emirates PR is firefighting the situation in vain. A passenger should not travel to Dubai to then be turned around by Emirates staff when the very same staff, working for the same airline, following the same rules and regulations could have fulfilled their job description in India itself. After all, transiting passengers to the UAE are not required to proceed through another round of passport checks (involving stamping the country's seal on its pages to indicate that they have visited the same). That is done, in this case, in the Republic of India and the Republic of South Africa. To which end it is fair to say that the emigration officer at the India end also let slip Dhawan, though in ideal circumstances Dhawan should have been turned around at check-in itself. And if Dhawan had made it through to South Africa because of further boneheads at Emirates Dubai T3? He would have been caught by South African immigration guys without a doubt.

---

TLDR? Al-Emarat's staff in al-Hind screwed up. Nothing new there.

Amen.
 
Typical Yossarian. A one-track record whose only claim for variety is by dispersing long winded sentences with the same ho-hum 'facts' that provide as much additional light on the subject as a firefly in a coal mine. The end result is an open-and-shut thread becoming a mountain out of a molehill. ::J

Here, let me try to do it your way so all is "clear" :

I mentioned that I was associated with the aviation industry - the exemplar of flying planes and travelling passengers - not to sound bossy or authoritative on the subject, but in fact, to give you some context around which I am basing my claims - that of experience and relative proximity to people who do similar work, profiling passengers and verifying whether they can give the all-clear to hand them off to the next set of employees in the terminal.

For starters, airline staff and immigration / emigration officers have mutually exclusive roles even in the domain of checking passenger documents - be they passports, visas, return tickets or other travel documents. The airline staff, standing at the check-in counters, as well as around the boarding gates, are meant to observe whether the passenger in question has the necessary paperwork to proceed with their travel. They do not vouch for such paperwork - by way of documents mentioned above - being legitimate in case the passenger wants to pull a fast one. That is left to the emigration / immigration officer who due to the nature as gate keepers of their respective countries, are trained to possess a keen eye for such things. This is in addition to their roles of eyeballing the passenger to see if anything smells fishy in many other ways (think of a 27-year old labourer from Kerala heading to the Gulf without a return ticket, a woman from Bihar claiming to be married to a man from Tamil Nadu and heading to Singapore - airline staff are not the people for these things as much are emigration officers).

In this case, Emirates PR is firefighting the situation in vain. A passenger should not travel to Dubai to then be turned around by Emirates staff when the very same staff, working for the same airline, following the same rules and regulations could have fulfilled their job description in India itself. After all, transiting passengers to the UAE are not required to proceed through another round of passport checks (involving stamping the country's seal on its pages to indicate that they have visited the same). That is done, in this case, in the Republic of India and the Republic of South Africa. To which end it is fair to say that the emigration officer at the India end also let slip Dhawan, though in ideal circumstances Dhawan should have been turned around at check-in itself. And if Dhawan had made it through to South Africa because of further boneheads at Emirates Dubai T3? He would have been caught by South African immigration guys without a doubt.

---

TLDR? Al-Emarat's staff in al-Hind screwed up. Nothing new there.

Amen.
Ah now here comes the "I mentioned that I was associated with the aviation industry...", akin to "I have a friend..." ...Oh dear, I appear to have touched a nerve. :))

At the end of it all, fact of the matter is that Dhawan did not have the required documents for his family to travel to SA and thus they were not allowed to board. No matters how Indians may like to spin it and try to divert the blame onto Emirates, you cannot get away from the fact that Dhawan did not have the required documents!

As for the rest, perhaps in India airline staff are required to perform the onward visas and documents checks at the check-in counter. All I can say is that when I/we travel out of the UK, I/we simply check-in online, and then wave my/our UK passport (s) as I/we walk past the immigration officials. Obviously get checked thoroughly by security further in.
Other than flights to the USA, where my/our passport is checked carefully and meticulously at the departure gate, apart from, occasionally, a cursory glance, no one's ever asked for any other documentation prior to boarding.

But then again, to be fair, now that I'm not living/working in the USA or Middle East anymore, our travels are primarily to/from Europe.
 
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