Need help with broadband internet connection.

[Madplayer]

So my router is flashing all the lights (power, dsl etc) properly but i cant open a webpage.

What happens is that after all the lights are on, the connection shows "limited" for about 5 minutes and then becomes normal. The internet still doesnt work though.

When it happened initially , i used to unplug and plug the router back and it seemed to work properly. But since last 3 days it isnt working.

Anyone who knows about this problem? Kindly help.

 

[Madplayer]

Haan bhai hai koi jawaan?

 

[Salman]

Call your ISP, only they can troubleshoot it for you.

 

[Madplayer]

Call your ISP, only they can troubleshoot it for you.

No gharelu nuskha? They will take a lot of time to come and fix it.

 

[Salman]

No gharelu nuskha? They will take a lot of time to come and fix it.

you can try disconnecting the router and put it in freezer for 30 minutes.

 

[Madplayer]

you can try disconnecting the router and put it in freezer for 30 minutes.

That sounds extreme

 

[classic]

You say the router light are flashing ..Should they not all be solid lights ?

Are you based in the UK ?

As mentioned above you need to call your isp as they will check the line out . It could be just a problem outside with the exchange etc. or they may try another frequency channel by going into their administration login side.

 

[SandyB]

Tried switching on and switching off multiple times .. ? ?

That's how every IT/Tech support in India commence their repair )

 

[SandyB]

On a serious note ,

• Have you defaulted on any bill payments ?
• Have you exhausted your usage limits for the week ?
• If there is a website for the ISP or an app to check your usage/account status, use that from another connection (like hotspoting your mobile internet), and check what happened.
• Try connecting the router via LAN cable to your PC/Lappy, maybe its a WiFi issue..
  

 

[big_gamer007]

Get the router replaced and buy a better one from Netgear or D-link.. I had same issue when I first got Airtel they had Beetle routers, I called them few times they came and troubleshot but same issue kept happening intermittently so I purchased a better router myself and its running smooth now..

 

[marlonbrowndo]

Doesn't seem like a problem with the router to me

 

[Madplayer]

You say the router light are flashing ..Should they not all be solid lights ?

Are you based in the UK ?

As mentioned above you need to call your isp as they will check the line out . It could be just a problem outside with the exchange etc. or they may try another frequency channel by going into their administration login side.

Tried switching on and switching off multiple times .. ? ?

That's how every IT/Tech support in India commence their repair )

On a serious note ,

• Have you defaulted on any bill payments ?
• Have you exhausted your usage limits for the week ?
• If there is a website for the ISP or an app to check your usage/account status, use that from another connection (like hotspoting your mobile internet), and check what happened.
• Try connecting the router via LAN cable to your PC/Lappy, maybe its a WiFi issue..
  

Get the router replaced and buy a better one from Netgear or D-link.. I had same issue when I first got Airtel they had Beetle routers, I called them few times they came and troubleshot but same issue kept happening intermittently so I purchased a better router myself and its running smooth now..

Doesn't seem like a problem with the router to me

It started working now. i just plugged it out for the 100th time and then plugged it back in. the most desi solution.

But i called the ISP because this keeps happening often. I created the thread to get some quick tips because the ISP takes a long time to fix anything.

Thanks guys.