[VIDEO] "Chalana Hai Chala...": Angry Indigo (Indian air carrier) passenger slaps the captain!

[The Bald Eagle]

Whilst violence is not the right way, sometimes all of us have felt so angry at these airlines treating passengers as if they didnt care.

Your thoughts?

==

The extended delay of an IndiGo Delhi-Goa flight Sunday triggered shocking scenes of physical violence aboard the Airbus A20N parked at the Indira Gandhi International Airport for over 10 hours. An enraged passenger - identified as Sahil Kataria - ran up to the Anup Kumar, the flight's co-captain, and assaulted him, leaping across a food service trolley that was supposed to be a barrier between Mr Kumar and the passengers, to hit him at least once before he was dragged off by a fellow passenger.

The incident was filmed by a third passenger as s/he was recording the captain, who was announcing a further delay in departure. Reports indicate Mr Kataraia - who is now in Delhi Police's custody - came charging up from his seat in the last row, raising additional questions about safety on board planes.

https://x.com/i/web/status/1746611192846807189

The disturbing video of the assault - widely shared online - also shows IndiGo crew rushing to help Mr Kumar, and members of the cabin crew hysterically remonstrating with Mr Kataria, telling him (in Hindi), "You can't do this... you can't do this!". To this he responds, "Why can't I do this? Why can't I?"

Mr Kataria then shouted, "Chalana hai to chala, nahi to khol gate... (If you're going to fly, then fly... otherwise open the gate)." Another person can be heard, "We have been stuck here for hours."

It is unclear how long the passengers had been kept inside the plane.

The sequence of events leading up to the assault is not yet clear but this is what we know so far.

Source : NDTV

 

[big_gamer007]

Violence against the crew should never happen and hopefully this guy gets strict punishment and jail time instead of getting our Scot free by just giving some fine..

However, from what I understood the passengers were stuck inside a standing plane for 10+ hours? That’s just ridiculous, there should be a rule implemented by DGCa that if a plane has to have a delay of more than 1 hour the doors should open and the passengers should be allowed to go to the airport.

I hope Indigo reimburses all the passengers, 10+ stuck inside a flight is just ridiculous.

 

[IndoorCricket]

That guy got arrested and will be behind bar for a long time. Indigo has monopoly now in India. They overbook all flights. Just nightmare for all passengers. I got my flight delayed couple of times we had to argue for an hour or so to get an accommodation. Few major Indian airports operating at full capacity doesn't gonna help either.

 

[Cricket Warrior]

"War Rooms At Airports": Aviation Minister Jyotiraditya Scindia's New Rules Over Flight Delays

Aviation Minister Jyotiraditya Scindia on Tuesday announced a six-point action plan to combat fog-induced disruptions to domestic and international commercial flight operations, which have resulted in the delay or cancellation of hundreds of flights. In a post on X, Mr Scindia outlined new SOPs, or standard operating procedures, issued to airlines to "mitigate passenger inconvenience"

In addition to these, the Union Minister said the centre had daily reports from all six metro airports, as well as reports into implementation of Directorate General of Civil Aviation directives

"'War rooms' will be set up by airports and airline operators at all six metros to address any issues with regard to passenger inconvenience with immediacy," he said, "Sufficient CISF (Central Industrial Security Force, which handles security at airports) manpower will be ensured round-the-clock."

Mr Scindia also said Runway 29L at Delhi's Indira Gandhi International Airport had been made CAT III operational, allowing it to handle take-offs and departures even during dense fog scenarios.

He said Runway 10/28 - also with CAT III status - would be made operational soon; the runway, the airport's oldest runway was shut last year, after the G20 Summit was held in Delhi, for maintenance.

On Monday too Mr Scindia had taken to X amid passenger fury as IndiGo and other airlines, including national carrier Air India, battled poor communications and schedule delays due to bad weather.

Pointing to "unprecedented fog" in Delhi on Sunday - that meant visibility "dropped to zero between 5 am to 9 am" - the Aviation Minister appealed for patience as his ministry takes addresses issues.

He said the decision to suspend flight ops at Delhi airport - over 100 services were either cancelled or delayed on Sunday and more than 150 on Monday - was taken "keeping passenger safety in mind".

He had said then that SOPs "aimed at enhancing communication and passenger facilitation" would be issued to all airlines soon. "It is my earnest request to bear with us in this difficult period," he said.

Mr Scindia also slammed as "unacceptable" any example of violence on board planes. He was referring to shocking scenes on a Delhi-Goa IndiGo flight; a passenger assaulted the captain after his flight was delayed by over 10 hours. The passenger - Sahil Kataria - has been arrested and made bail.

"War Rooms At Airports": Aviation Minister Jyotiraditya Scindia's New Rules Over Flight Delays

Aviation Minister Jyotiraditya Scindia on Tuesday announced a six-point action plan to combat fog-induced disruptions to domestic and international commercial flight operations, which have resulted in the delay or cancellation of hundreds of flights.

www.ndtv.com

 

[cricketjoshila]

Indigo has developed a virtual monopoly in airlines industry in India.

They have the most widespread network and sometimes you have no option but to fly with them.

Their service is horrible sometimes. Bending of rules regarding passenger services is widespread.

The government needs to put an end to such poor passenger services.

 

[cricketjoshila]

I don't know why has the government not taken action against IndiGo.

 

[sweep_shot]

This is unacceptable.

The guy should be jailed for assault.

 

[Varun]

Always Delhi involved in any of these air rage incidents.

 

[RexRex]

How is Indigo a monopoly ? What happened to other domestic carriers like GoAir, SpiceJet and JetAirways ? I'm out of touch with that scene.

 

[hassan918]

One can understand the frustration of the passengers. If the flight is going to be delayed then they shouldn't be waiting inside the plane.

 

[Cricket Warrior]

IndiGo reminds me of the issue that Gaurav Taneja (Indian Youtuber) had with them. There were some security issues that Gaurav highlighted but IndiGo didn't like it and dismissed him from his job.

 

[kingusama92]

Obviously wrong to assault the pilot, but 10+ hours being confined like that is also ridiculous.

 

[AAli98]

Bollywood has ruined Indians looks like a scene from a grade C Akshay movie !!

 

[kumjsr]

IndiGo reminds me of the issue that Gaurav Taneja (Indian Youtuber) had with them. There were some security issues that Gaurav highlighted but IndiGo didn't like it and dismissed him from his job.

That was Air Asia.

 

[Varun]

How is Indigo a monopoly ? What happened to other domestic carriers like GoAir, SpiceJet and JetAirways ? I'm out of touch with that scene.

Jet Airways = bankrupt
GoAir = bankrupt
SpiceJet = nearing bankruptcy

The Indian skies is basically a duopoly now between IndiGo and their 1 billion planes, and Tata (Air India, Vistara).

 

[MP2011]

How is Indigo a monopoly ? What happened to other domestic carriers like GoAir, SpiceJet and JetAirways ? I'm out of touch with that scene.

Its not a monopoly, its duopoly now in Indian skies between Indigo and TATA group (Airlines like Vistara, AI Express, AI)

Same as on Indian telecom scene with Jio & Airtel ruling the roost. CCI has just been a mute spectator.

 

[cricketjoshila]

Its not a monopoly, its duopoly now in Indian skies between Indigo and TATA group (Airlines like Vistara, AI Express, AI)

Same as on Indian telecom scene with Jio & Airtel ruling the roost. CCI has just been a mute spectator.

What will CCI do? How will CCI stop bankruptcy of Jet Airways or Go Airways?

How will CCI raise funds for today India?

 

[MP2011]

What will CCI do? How will CCI stop bankruptcy of Jet Airways or Go Airways?

How will CCI raise funds for today India?

Who asked for CCI to raise funds for any corporate entity?

But CCI's KRA states that it's their job to prevent concentration of a market place in very few hands.

Government can also aid by reducing exorbitant taxes on ATF which forms the major chunk of expenses in aviation sector.

 

[Cricket Warrior]

Very well explained by Gaurav why this incident took place. It made me feel as a passenger we also must keep patience sometimes and must understand the problems which the cabin crew had to face.

 

[The Bald Eagle]

The Bureau of Civil Aviation Security has slapped a ₹ 1.2 crore fine on IndiGo over the incident.

Passengers ate on the tarmac after their flight was delayed and diverted to Mumbai

New Delhi: Amid the row over the video in which passengers of an IndiGo flight are seen eating on the tarmac in Mumbai airport while waiting for take-off, Civil Aviation Minister Jyotiraditya Scindia said today that the way security was compromised was "completely unacceptable".
The minister's statement comes after the Bureau of Civil Aviation Security (BCAS) slapped a ₹ 1.2 crore fine on IndiGo. Aviation regulator Directorate General of Civil Aviation has also pulled up Mumbai airport authorities and imposed a ₹ 30 lakh fine.

Mr Scindia's remarks also come against the backdrop of an uproar over poor airline services and long delays caused by dense fog conditions in north India.

The civil aviation ecosystem, Mr Scindia said, is working assiduously to serve the needs of people across the country. "This is a sector that has grown phenomenally well, it is a sector that is going to assume even greater importance and greater demand. It is a sector that has to continuously evolve as the number of passengers grow and also service to them must be of the highest quality level. Having said that, there are vagaries of nature over which we, as human beings, don't have complete control," he said at a press meet today. A video of the remarks was shared by news agency ANI.

Delhi recently witnessed a couple of days of very dense fog, he said. The national capital is a key airport and when such an airport gets affected, delays and cancellations follow across the system, he explained.

"We have had a few days of zero visibility. In those days, even with CAT-III runways, it becomes difficult, if not impossible, for landings and take-offs," he said. CAT-III refers to high standards at airports that enable precision landing and take-offs amid bad weather conditions.

Mr Scindia explained that it is not the capability of the runway alone that determines flight movement. "They are determined by three independent variables: the capability of runways, the capability of aircraft and the capability of the human resource. It is the highest common factor among the three that determines capability," he said.

The minister then referred to the January 14 incident at Mumbai airport. An IndiGo Goa-Delhi flight was diverted to Mumbai due to low visibility conditions in the national capital. The flight had taken off after a significant delay, and the fliers were livid after the diversion.

Mumbai airport authorities said the passengers refused to board the airline coach that would have taken them to the terminal building. Instead, they sat on the tarmac. The airport authorities said the passengers were cordoned off into a safe zone.

Sources have told news agency PTI that the IndiGo aircraft was allotted a remote bay instead of a parking stand with an aerobridge. This meant that passengers could not even use washrooms or eat from the food stalls at the airport.

Saying that a "chain of events" led to the Mumbai airport incident, Mr Scindia said he "cannot even imagine" why the aircraft was not allotted a parking stand. "Within hours of getting information about the incident, beyond the stroke of midnight, a meeting was held with all officials within the Ministry, show-cause notices were immediately issued," he said.

"The fact the passengers were inconvenienced, the fact that they had to eat on the tarmac, the fact that security had been compromised across all points was completely unacceptable. Within three-four hours, notices were issued and within 24 hours of the notices being issued, the necessary penalties have been levied," he said.

IndiGo has said in a statement that it apologises to customers and will take necessary steps to avoid any such instances in the future.

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The Mumbai incident is, however, just one among many instances for which airlines have been in the news for the past couple of weeks. In one instance, passengers of an Air India flight suffered a 17-hour delay. In another case, a flier onboard a SpiceJet plane was locked in the toilet for the whole flight. Add to this, complaints of long delays and poor communication from airlines.

Source : NDTV