I have purchased many bats directly from CA factory, not tried from MIDS or SG. SG will never entertain you directly, they will tell you to contact their dealers.
Yes thats probably it ! SG is too big ask for 1 bat i guess !
on their fb page a guy asked about buying a bat directly from their factory but the sg people replied that you send your specs to the nearest sg dealer and he will order from the factory for him !