kablooee87
T20I Debutant
- Joined
- Jul 13, 2005
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- 8,477
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..or not.
notalwaysright.com
notalwaysright.com
Bang Head Here
Tech Support | London, UK
Me: “Hello, technical support, how can I help?”
Customer: “I don’t know what’s wrong with my computer. Can you tell me?”
Me: “Well… can you explain what’s wrong?”
Customer: “Your job is to tell me what’s wrong.”
Me: “Yes, but unless you help me I can’t tell you what is wrong.”
Customer: “Why? Can’t you guess what’s wrong?”
(I have decided a this point whatever is wrong will be something stupid.)
Me: “Okay, maybe you can’t turn your computer on because it hasn’t got any power.”
Customer: *angrily* “DO YOU THINK I’M STUPID?”
(Suddenly, the customer calms down.)
Customer: “Sorry, you were wrong. It’s plugged in and the light is green. Can you guess what’s wrong? It’s still black on the screen.”
Me: “Well, is your screen on?”
Customer: “Yes, I just said it was. It’s just black!”
Me: “Right click.”
Customer: “Hey, it worked… oh, it was a screensaver. Couldn’t you have guessed it was that at the start?”
Me: *thud thud thud*
Customer: “What was that?”
Me: “Guess.”
Montgomery Scott’s Early Days At The Copy Shop
Copy Shop | Kalamazoo, MI, USA
Customer: “My son is locked out of the house and I need to send him the key!”
Me: “We can overnight the key and have it to him by 10:30am tomorrow morning. Shall we send the key to the neighbor’s house?”
Customer: “No, he needs it right now! Why can’t I just fax it?”
Me: “…Ma’am, you can’t fax a key.”
Customer: “Why not? He’s locked out and needs the key!”
Me: “Because a key is a three dimensional object, not a document.”
(Customer stares at me.)
Me: “Ma’am, is your fax machine in your house?”
Customer: “Yes!”
Me: “How will your son get into the house to get the key from the fax machine if he is locked out?”
Customer: “D*mn it! You’re right! Well, thanks for your time!”
Me: “I do what I can.”
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