Trump stated that he wanted to bring jobs back to America, jobs which have been farmed out abroad

[Yossarian]

IF he does that, or even tries to do it, by passing some sort of legislation that would affect the call centre jobs currently farmed out to places like India and the Philippines?

Say perhaps by passing legislation that requires Customer Services and Customer Support type jobs of large corporations to be primarily located in the state(s) in which most of their end customers are located?

Or would he make an exception to such types of jobs if he tried to carry out his promise of bringing jobs back to America?

Just asking.

 

[KingKhanWC]

Companies outsource to maximise profits. Trump will be a good friend of big businesses, he's already stated he will cut their taxes or something along those lines. This is one policy promise which he will definitely not stick by.

 

[world cup captain]

Federal corporate tax rates are around 34-39%. Trump plans to bring that down to 15% which should be enough for companies to come back open up again in the States.

 

[KingKhanWC]

Federal corporate tax rates are around 34-39%. Trump plans to bring that down to 15% which should be enough for companies to come back open up again in the States.

Will Trump make a deal to ensure if he reduces taxes companies will have to stop their outsourcing? I highly doubt this.

 

[Yossarian]

I know some UK companies have brought back/ or have thought about bringing back, call centre jobs from abroad.

They've figured out that the cost savings of having foreign based call centres are offset by the negative experiences of UK customers with these call centres, and the potential affect on the image and quality of the customer service provided - especially since nowadays customers are so often basing their decisions not just upon price but also upon quality of customer service perception garnered from online forums.

 

[KingKhanWC]

I know some UK companies have brought back/ or have thought about bringing back, call centre jobs from abroad.

They've figured out that the cost savings of having foreign based call centres are offset by the negative experiences of UK customers with these call centres, and the potential affect on the image and quality of the customer service provided - especially since nowadays customers are so often basing their decisions not just upon price but also upon quality of customer service perception garnered from online forums.

I don't think the foreign based centres are incompetent but imo it's more do with culture. UK customers prefer to speak to someone in the UK as they have like to have a more personal experience , talking about the weather, football etc while on the phone. Also the rise of far right mentality contributes to this.

 

[Yossarian]

I don't think the foreign based centres are incompetent but imo it's more do with culture. UK customers prefer to speak to someone in the UK as they have like to have a more personal experience , talking about the weather, football etc while on the phone. Also the rise of far right mentality contributes to this.

Depends how you define incompetence. Many (mainly Indian) call centre staff don't even try listening to you - they stick to the prepared script given to them. This is in total contrast to UK based call centre staff.

Also, and I don't know if this is deliberate, but the UK based call centre staff appear to have more leeway and more authority in terms of giving you compensation for your troubles (if you ask for it), whilst the foreign call centre staff, including their supervisors, are much less willing and appear to have much less authority in this regard.

 

[Pakistanian]

This may benefit the northern states, but if he scraps NAFTA then all the southwest states would take a big hit.

 

[Cpt. Rishwat]

Trump's rhetoric smacks of protectionism, this is also a key factor behind Brexit. It's an interesting development considering the fuss that was being made about globalisation and it's opportunities for business, something which is perhaps worth discussing as a separate topic.

 

[shaz619]

Companies outsource to maximise profits. Trump will be a good friend of big businesses, he's already stated he will cut their taxes or something along those lines. This is one policy promise which he will definitely not stick by.

Man we need something like that here to, our Indian friends can be a bit tricky to understand when me router fails or when I want a contract upgrade

 

[shaz619]

Trump's rhetoric smacks of protectionism, this is also a key factor behind Brexit. It's an interesting development considering the fuss that was being made about globalisation and it's opportunities for business, something which is perhaps worth discussing as a separate topic.

What is that?

 

[Cpt. Rishwat]

What is that?

The opposite of globalisation as far as I understand it, where you look to protect your own industries and jobs with the aim of keeping everything local rather than outsource. So in theory, rather than buy foreign produce, you would look to buy local. I doubt it's actually workable for a major power like the US or even advantageous, but you can always sell that dream to the disenfranchised American worker.

 

[from_da_lost_dim3nsion]

The opposite of globalisation as far as I understand it, where you look to protect your own industries and jobs with the aim of keeping everything local rather than outsource. So in theory, rather than buy foreign produce, you would look to buy local. I doubt it's actually workable for a major power like the US or even advantageous, but you can always sell that dream to the disenfranchised American worker.

I mean the U.S was pretty protectionist before WW II . WW 2 is where the game was changed .

 

[Markhor]

The big Republican donors and corporate lobbyists desperately want to pass TPP and will not look favourably on protectionism from a Trump Administration.

Trump got a lot of support from white working-class voters in Rust Belt state due to his stance on NAFTA and TPP.

 

[classic]

He will look to raise duty or import tax for foreign goods making foreign goods more expensive especially Chinese stuff. More Made in USA products will be encouraged as he will open up steel factories and car factories. He will increase tax on Mexico for their goods into the US market and use the profits to create the Wall he promises, then he will say to the American public "see I made them pay for it ," Clever Guy if you ask me.

 

[Yossarian]

He will look to raise duty or import tax for foreign goods making foreign goods more expensive especially Chinese stuff. More Made in USA products will be encouraged as he will open up steel factories and car factories. He will increase tax on Mexico for their goods into the US market and use the profits to create the Wall he promises, then he will say to the American public "see I made them pay for it ," Clever Guy if you ask me.

A poorer Mexico is not good for the USA. A poor or poorer Mexico means political instability, possibility of military intervention and removal of civilian government, or worse. The USA would not want an unstable southern neighbour with which it shares an almost two thousand miles long border.

 

[Thomaskutty]

What is the full story on TPP ... why is Obama (and earlier Hillary) desperately pushing for TPP if it is going to screw American workers.Have they become a corporate stooges ? I thought he was the people's hero.

 

[Pakistanian]

I support protectionism but deporting Hispanics would just drive up the cost ofliving by driving up labor wages.

 

[jusarrived]

India and other emerging economies could easily do the same by closing their markets or making policies favouring local companies like Flipkart and ola and Make life difficult for uber and Amazon which have invested billions to profit from Indian consumers .

 

[JaDed]

Call centres already are dying.There was a very good article on HBR on how future is going to be about skills and cost and while finding skill in the world for cheap happens then similarly the industry moves there and drives up the wages thereby making the industry turn towards other areas the cycle continues.
Apparently central Africa is being looked for skill find and development.

 

[JaDed]

The big Republican donors and corporate lobbyists desperately want to pass TPP and will not look favourably on protectionism from a Trump Administration.

Trump got a lot of support from white working-class voters in Rust Belt state due to his stance on NAFTA and TPP.

Why no mention of Obama its his deal FGS. Republicans will back down.

 

[Markhor]

Why no mention of Obama its his deal FGS. Republicans will back down.

Obama might pass TPP in the lame duck session.

However if TPP is unresolved by the time Trump takes office - the donors will put huge pressure on Republicans in Congress, and on the Trump Administration to pass TPP and avoid the path of protectionism.

Fact is Republican Congressmen (and indeed the majority of Democratic Congressmen) are beholden to corporate and business donors due to the nature of US's broken campaign finance system, especially post-Citizens United ruling.

What I suspect Trump will do is renegotiate TPP instead of outright opposing it, and declare victory thus enabling its passage.

 

[Slog]

People live in a fools paradise if they think manufacturing jobs automatically come back if free trade agreements are scrapped. The era of those jobs are over. Even if the US industries no longer outsource production to cheap overseas Labor (cannot happen btw, but let's let's play along), the jobs which people nostalgically think about will be done with machines and computers now. The world has moved on. People in the rust belt should too. Obama and Bush's failure was not to create alternative avenues but certainly the era of such employment was over

 

[shaz619]

The opposite of globalisation as far as I understand it, where you look to protect your own industries and jobs with the aim of keeping everything local rather than outsource. So in theory, rather than buy foreign produce, you would look to buy local. I doubt it's actually workable for a major power like the US or even advantageous, but you can always sell that dream to the disenfranchised American worker.

Thanks, basically what Iran had been doing

 

[KingKhanWC]

Man we need something like that here to, our Indian friends can be a bit tricky to understand when me router fails or when I want a contract upgrade

Yes, they also get very moody when I ask for their real name because sorry mate but you don't sound like a William.

 

[carbon11]

No manufacturing jobs will come back to USA and U.K.

One the USA and U.K. workers are fat lazy and Won't work for pennies like people do in the third world in fact most of the rust belt Americans are in no physical shape to work in factories

I give good example of uk it took ages to widen the m1 and the process is still going on near luton while a bankrupt nation like Pakistan has already finished highways from Karakoram to gwadar

Then recently if anyone uses thameslink will know about the chaos with the trains over last few days because of a broken cable , just a bit of faulty cable signaling or snow can close down network rail in U.K.

That's why I laugh at people who think the Industrial Age will return those were the days of forced labour and child labour and workhouses British people are not prepared to work like that anymore hence why it has gone abroad to the third world and why Syrian children make clothes for high street shops in the U.K.

 

[JaDed]

Obama might pass TPP in the lame duck session.

However if TPP is unresolved by the time Trump takes office - the donors will put huge pressure on Republicans in Congress, and on the Trump Administration to pass TPP and avoid the path of protectionism.

Fact is Republican Congressmen (and indeed the majority of Democratic Congressmen) are beholden to corporate and business donors due to the nature of US's broken campaign finance system, especially post-Citizens United ruling.

What I suspect Trump will do is renegotiate TPP instead of outright opposing it, and declare victory thus enabling its passage.

True ,most likely that might happen.

 

[Pakistanian]

No manufacturing jobs will come back to USA and U.K.

One the USA and U.K. workers are fat lazy and Won't work for pennies like people do in the third world in fact most of the rust belt Americans are in no physical shape to work in factories

I give good example of uk it took ages to widen the m1 and the process is still going on near luton while a bankrupt nation like Pakistan has already finished highways from Karakoram to gwadar

Then recently if anyone uses thameslink will know about the chaos with the trains over last few days because of a broken cable , just a bit of faulty cable signaling or snow can close down network rail in U.K.

That's why I laugh at people who think the Industrial Age will return those were the days of forced labour and child labour and workhouses British people are not prepared to work like that anymore hence why it has gone abroad to the third world and why Syrian children make clothes for high street shops in the U.K.

Americans are pretty tall and well built bruh, they have large frames. I wouldn't call them weak by any stretch.

 

[Cpt. Rishwat]

India and other emerging economies could easily do the same by closing their markets or making policies favouring local companies like Flipkart and ola and Make life difficult for uber and Amazon which have invested billions to profit from Indian consumers .

What's stopping them? Hasn't India always been pretty protectionist compared to other parts of the world anyway?

 

[DW44]

Just one small problem here. Even if he manages to bring manufacturing back to the US, most of it will be heavily automated and will only make up for a fraction of the jobs lost in the aftermath of Reaganomics.

 

[jusarrived]

What's stopping them? Hasn't India always been pretty protectionist compared to other parts of the world anyway?

India is as protectionist as any emerging economy . We have gradually in the past 2 decades though have opened our markets , but for few sensitive sectors . The complain about India is more about redtape than being a closed market . While we are going way from it , its funny to see a country which has preached for years aginst it going protectionist .

I said we could , but unlikely we will .
it gives us a decent bargaining power though , since most of the American companies are invested in India and am not talking about IT outsourcing by IBM or Accenture , its the consumption story they are buying into . Amazon for example is betting on India becoming its biggest overseas market in next few years , same with other biggies .
so it may not be that easy to stop sourcing to India , be it software or call centre jobs .

 

[jusarrived]

Just one small problem here. Even if he manages to bring manufacturing back to the US, most of it will be heavily automated and will only make up for a fraction of the jobs lost in the aftermath of Reaganomics.

its pretty much the same with IT/ITES jobs too . it does not matter if its done out of India or US , they will not generate more jobs . Most of these jobs are being automated .

 

[Syed1]

No manufacturing jobs will come back to USA and U.K.

One the USA and U.K. workers are fat lazy and Won't work for pennies like people do in the third world in fact most of the rust belt Americans are in no physical shape to work in factories

I give good example of uk it took ages to widen the m1 and the process is still going on near luton while a bankrupt nation like Pakistan has already finished highways from Karakoram to gwadar

Then recently if anyone uses thameslink will know about the chaos with the trains over last few days because of a broken cable , just a bit of faulty cable signaling or snow can close down network rail in U.K.

That's why I laugh at people who think the Industrial Age will return those were the days of forced labour and child labour and workhouses British people are not prepared to work like that anymore hence why it has gone abroad to the third world and why Syrian children make clothes for high street shops in the U.K.

Unfair to compare Pakistanis with UK/USA.

Pakistanis are a hard working people, world over and not just in Pakistan. In Pakistan most people easily work 10-11 hours a day for a minimum of 6 days a week.

In North America, generally the last people to go home are desis and Chinese (speaking from experience). Canadians sign out as soon as the clock says 5 pm. Ask a white person to come work on the weekend and he would throw a massive hissy fit (it is the norm in Pakistan to work on the weekend)


We need investment in our people's education and development of institutions and we can easily surpass European nations in a matter of 20-30 years.

 

[jusarrived]

Unfair to compare Pakistanis with UK/USA.

Pakistanis are a hard working people, world over and not just in Pakistan. In Pakistan most people easily work 10-11 hours a day for a minimum of 6 days a week.

In North America, generally the last people to go home are desis and Chinese (speaking from experience). Canadians sign out as soon as the clock says 5 pm. Ask a white person to come work on the weekend and he would throw a massive hissy fit (it is the norm in Pakistan to work on the weekend)


We need investment in our people's education and development of institutions and we can easily surpass European nations in a matter of 20-30 years.

People from SC sit for 10 hrs and do very little . They are not hardworking , they hardly work .

 

[srh]

IF he does that, or even tries to do it, by passing some sort of legislation that would affect the call centre jobs currently farmed out to places like India and the Philippines?

Say perhaps by passing legislation that requires Customer Services and Customer Support type jobs of large corporations to be primarily located in the state(s) in which most of their end customers are located?

Or would he make an exception to such types of jobs if he tried to carry out his promise of bringing jobs back to America?

Just asking.

lot of Desis (South Asians) in US support bringing jobs back to US; globalization should not mean that lower and middle class start losing their livelihood

 

[srh]

People from SC sit for 10 hrs and do very little . They are not hardworking , they hardly work .

Work hard OR Work smart

 

[Pakistanian]

Unfair to compare Pakistanis with UK/USA.

Pakistanis are a hard working people, world over and not just in Pakistan. In Pakistan most people easily work 10-11 hours a day for a minimum of 6 days a week.

In North America, generally the last people to go home are desis and Chinese (speaking from experience). Canadians sign out as soon as the clock says 5 pm. Ask a white person to come work on the weekend and he would throw a massive hissy fit (it is the norm in Pakistan to work on the weekend)


We need investment in our people's education and development of institutions and we can easily surpass European nations in a matter of 20-30 years.

Until Pakistanis don't get paid by the hour there's no way to measure how productive those hours are.

 

[Suleiman]

People from SC sit for 10 hrs and do very little . They are not hardworking , they hardly work .

I disagree. In US/CAN opposite is true. They're very dedicated as they know they came to N America to lead a better life so pour their heart and soul out. Rarely ever seen a desi wasting time.

 

[GenericBrand]

I wonder how he's going to bring back jobs to cities who relied on a specific industry that went out of business or shut-down due to changing and advancing technologies.

Many of these middle-class Whites, or rural Americans fail to realize that Trump can't bring back many of the manufacturing jobs these people have built their entire careers around, or skill-sets, because they have simply become obsolete. Either these people get with the times and try to upgrade, train or develop their skills and knowledge to find jobs elsewhere or they can sit at home and blame the government or sip kool-aid thinking Trump will bring back jobs in sectors such Coal Mining (when there is more cheaper and efficient methods), Steel (automation more efficient) and other Manufacturing jobs.

 

[Yossarian]

I wonder how he's going to bring back jobs to cities who relied on a specific industry that went out of business or shut-down due to changing and advancing technologies.

Many of these middle-class Whites, or rural Americans fail to realize that Trump can't bring back many of the manufacturing jobs these people have built their entire careers around, or skill-sets, because they have simply become obsolete. Either these people get with the times and try to upgrade, train or develop their skills and knowledge to find jobs elsewhere or they can sit at home and blame the government or sip kool-aid thinking Trump will bring back jobs in sectors such Coal Mining (when there is more cheaper and efficient methods), Steel (automation more efficient) and other Manufacturing jobs.

Brexit? Sounds familiar does it not?

 

[GenericBrand]

Brexit? Sounds familiar does it not?

Brexiters and Trumpsters are in for a rude awakening

 

[world cup captain]

Will Trump make a deal to ensure if he reduces taxes companies will have to stop their outsourcing? I highly doubt this.

Sorry to respond so late, but needed time to give a detailed response.

So Trump says he will reduce the corporate tax down to 15% compared to the current 34-39%. To make this easier let's just stick to 34% to not complicate things (China's corporate tax rate is 25%). Right now, let's take company "X" for instance. Let's suppose that they export goods worth 10 million from both U.S. and China. Now if manufactured in America, the company will pay 3.4 million in taxes compared to 2.5 million in China. Sure, there are expenses such as shipping, however, then you have to take the salary expense into consideration which is much lower in China than America. So keeping such miscellaneous expenses aside, the difference in money lost to taxes is too high for companies to continue manufacturing in such countries.

America has to really lower it's corporate tax in order to get companies back into the country. A side note, America has the highest corporate tax rate in the world. Not exactly the best way to get companies back to America.