Witnessed this mayhem first hand, went with 2 of my brothers and our elderly father. It was their first watching a match so I was very excited and got those premium tickets for all 4 of us to enjoy the match in peace, mind you each ticket cost us 350 Dhs.
We left from Al-Ain by 3 PM and reached the stadium by 5 PM walked towards the gates, it is easily a 10min walk from the paid parking. Upon reaching the gates saw a sea of crowd controlled by authorities settled on horses after waiting in the crowd for 40minutes while getting pushed and dragged by some very eager Afghan fans. I witnessed families, children struggling to catch a breath as it became extremely crowded.
Then one over-excited Afghani fan (he had a Flag around his neck) tried to climb the fence to jump inside and the management pushed them all back at this point families, and kids were pushed to the ground as they lost footings because of the pushback force from the people being hit by the authorities; trying to keep my stance and footing on the ground I tried to push myself out of the crowd hitting my toe in one of the barriers placed for controlling the crowd and hurt my toenail. The pain was extreme therefore I started moving out from the crowd.
At this moment I moved my family out from the crowd and we stood away from the crowd, while waiting there we were joined by many families who were pulling out of the crowd weeping and disturbed.
Match had already begun and around 5 overs were already bowled by the Pakistani team at this point the doors will still not open.
The next happening was never experienced by us in UAE the fans pushed at the fencing and gates, they came tumbling down. The crowd was outnumbered, they were loud and frenzied running towards the stadium at this so many families who were still waiting in the crowd were in a situation of a stampede. Horrifying screams and help cries were heard but to no assistance.
Now when the crowd all pushed through, we walked in through the broken gates and fence searched our entry gate and once we reached there another flock of people were waiting ahead of the gate and the entries were locked. This was the situation at premium gates, worst conditions were heard in general admission points.
Here I would like to point out the security company contracted for this was clueless how to handle the crowd when we went to another entry point to enquire about the closure of the gate we were told that stadium is full he will accommodate us in VIP as he has some tickets but we need to pay 750 Dhs per person, so they were running their own profit centers.
By this time 1st Innings was completed and we had no hope of entering the stadium, I saw people trying to climb the guard rails to enter the staircase corridors so that they can get in the stadium.
All this could have been avoided with better management, contracted companies were understaffed to handle such a big game. They had no answer to any queries they kept a crowd waiting for more than 90minutes at the doors without a plan and eventually they failed miserably.
Hand on the heart being a witness of this chaos was caused by our Afghan brothers, there were so many Pakistani Families horrified, crying for space but they did not listen kept pushing kept behaving like unschooled creatures. I want to be as polite as I can be as the stadium is as much for them as for us but there were about 70% Afghani fans without tickets or some carrying fake ones all of them knew their only way in is by force. They are the ones who spoilt the evening for many Pakistani and Afghani fans who bought along families and kids spending a fortune to experience the energy of watching a match in one of the best stadiums.
After all this chaos, we managed to make our way in from damaged gates & defeated security guards, and experienced final overs of the Pakistani innings. ICC failed miserably to organize the event as did their partners no one was to be found there. My family is not ready to ever go back to the stadium for a game.